In the wake of Google’s downtime we have decided at 48Web to develop a Cloud Disaster Recovery Plan for our business. Once completed we’ll be providing it to anyone interested in using it to model their own disaster recovery plan for “the cloud”.
What’s a disaster recovery plan for? In the event something bad happens – ie: servers go down – a disaster recovery plan is a set of processes that you have at hand to address the situation without hesitation. Generally these are reserved for larger companies or data centers. But as a small business whose entire IT infrastructure lives in the cloud – we thought it necessary to have a plan in place.
Here are the problems at hand and potential solutions. We want to use this blog post to crowd source ideas and conversations around cloud disaster recovery to better develop our outline and plan. Please, chime in!
Communications
Our entire communications infrastructure is in the cloud. We use Skype and Google Talk for voice communications. We use Google Apps to host our email. Down the list we also use Twitter, FriendFeed, and our blog for communication to clients and prospects.
If Google Apps goes down (as it did last week) and we are unable to receive email our new process is to write a blog post alerting our community that we are unable to receive email. This will be sent out to our email newsletter subscribers and customers (via aWeber). We’ll also send out a tweet from our personal and company accounts. We’ll be using our pre-defined content outposts and distribution system to communicate the message.
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