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AT&T FAIL

Boy, AT&T… you are really blowing it… Looks like I’m not the only one…
at&t and customers finally on the same page: We hate you, you hate us (awesome title)
The kicker for me though is the arrogance that Apple and at&t show to their loyal customers
AT&T Fails to Provide Service, Holds $750 Deposit Hostage for Two [...]

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Not Cool, AT&T… Not Cool!

So I have been an AT&T customer for four years now. I pay $95/mo for my unlimited data and messaging plan along with my voice plan. I’ve always paid my bill on time. I’ve never called customer support and I’ve been in the store once when I initially signed up - four years ago. Sounds [...]

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Coworker Word-of-Mouth Strongly Influences Purchases

Here is a study from Marketing Charts (an awesome site if you are into marketing trends with pictures)…
Americans in the workforce have a significant impact on their coworkers’ consumer shopping behaviors - 96% say they regularly or occasionally give shopping advice to their peers, according to (pdf) a recent WorkPlace Media survey conducted by BIGResearch.
Moreover, [...]

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What The F**K Is Social Media?

Awesome slide deck from Marta Kagan describing Social Media and it’s impact on business.

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Google and the Analytics Industry - Ask Andy

“Hey Andy - Your recent posts on Googles new products lead me to do some research. check out this link … I’d love to get your take on it. Do you think Google is stepping into areas best left to Nielsen and the tracking agencies, or is this the next logical progression for them?!? Link [...]

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