When you’ve come to rely on a service like Skynet err Google it becomes a big problem when their entire infrastructure goes down. For a small company like mine we have become completely reliant on “the cloud” using affordable web services to run our company.
Today, Google is having problems. We can’t receive email – both personal or company – because it’s run on Google’s GMail. We have AdSense running on some of our sites – which are timing out – and is causing many of our websites to load improperly. Our main research and information gathering tool – Google Reader – is unavailable. Custom Search that we have built in to some of our sites is failing. Oh – and that search tool we use about 2,000 times a day is extremely slow and unusable.
If “the cloud” is truly the Holy Grail of IT systems architecture we cannot have problems like these. If the enterprise is to adopt such services and really take the cloud mainstream we have to get over this hump. Who cares about Twitter uptime when a service like Google is down – affecting business systems all over the world.
Hopefully it was just a hiccup – but as businesses move further into the cloud, disaster recovery operations and processes still need to be in place. Even though you may have offloaded many of the risks and costs associated with operating your own IT department – you still need a plan in case the cloud fails.
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