Woke up today and went to check out how the #dmtweetup was last night to find that my Twitter account had been deleted. Not cool, right? Apparently I have violated the Terms of Service?
It appears I was not the only one…
We’ve found that around seven accounts were accidentally suspended. They were mistakenly identified as spam; we are working to restore these accounts now.While we have automated tools to identify spam, human review is still required before suspending accounts. Despite those safeguards, false positives can still occur and that’s what happened in this case.
I’m really sorry to those users who were affected by this mistake. We’re going to work a lot harder to make sure something like this doesn’t happen again. – Jason Goldman, via GetSatisfaction
I also got an email from Crystal Taylor from Twitter…
Hello,
I saw the thread on Satisfaction and noticed your @replies regarding your account problems. My apologies for the confusion; I’m looking into your account issues now, and I’ll be in touch with more information soon.
Thanks,
Crystal
As of this time my account still has not been re-activated.
Seriously, what kind of service blatantly deletes user accounts on a whim? If Google did that to me I’d be very pissed. Why does Twitter get to get away with it? And why is it taking so long to get my account back? With that being said – here is my new Plurk account.
- Flickr albums of other Twitter users getting banned.
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{ 7 comments… read them below or add one }
Sorry to see you’re a victim too.
Looks like Crystal says that to all of the guys:
http://blog.davemadethat.com/2008/08/02/news-from-twitter-hq-on-account-suspensions/
Please keep me posted.
Thanks
Dave
Follow me @48Web on twitter now … at least til my @abrudtkuhl account gets reactivated – http://twitter.com/48Web
Join me on Plurk or Identi.ca
plurk – http://plurk.com/users/abrudtkuhl
identi.ca http://identi.ca/abrudtkuhl
Discuss your Twitter alternatives and share your urls at http://friendfeed.com/e/e0bf9bd6-e1e2-47fe-8ca4-86ceb9e10124/Join-me-on-Plurk-or-Identi-ca-cuz-twitter-sucks/
I have been suspended for reasons unknown. I’ve done nothing wrong!! All of my colleagues and I are saddened and confused by this terrible injustice. There is nothing in the suspension criteria that makes any sense relatiive to my Twitter account!
And Tech Support won’t get back to me. It’s been weeks, and meanwhile I / we are in Twitter limbo.
Sorry to hear! Were you suspending for your activity?
I JUST RECEIVED AND EMAIL FROM GOOGLE TELLING ME MY ACCOUNT WAS CHOSEN TO BE AUTOMATICALLY DELETED. HOW DO I CONTACT THEM?
it's probably spam