AT&T FAIL

Boy, AT&T… you are really blowing it… Looks like I’m not the only one…

at&t and customers finally on the same page: We hate you, you hate us (awesome title)

The kicker for me though is the arrogance that Apple and at&t show to their loyal customers

AT&T Fails to Provide Service, Holds $750 Deposit Hostage for Two Months

AT&T demanded a $750 deposit from Richard before selling him an iPhone, but couldn’t provide service because they improperly entered his address. Richard spent hours at the AT&T store trying to fix the mistake before deciding to cut his losses and recover the deposit. AT&T promised to refund his money in 7-10 days. That was two months ago. Why the hold-up? AT&T can’t issue the refund because they don’t have Richard’s proper address.

ATT Is Broken

Oh, and that whole thing about getting to keep my current voice plan, they won’t do it. I am bait-and-switched into either a) walking out without iPhones or b) signing up for a $15/month more expensive voice plan.

Why I Hate Salespeople: AT&T Pisses Me Off

Long story short, as of 9pm last night, several local Apple stores still reported having 16g iPhones in stock. I could’ve had one yesterday, or I certainly could have had one today. Instead, I have to wait for an *INDETERMINABLE* amount of time for AT&T to get the phone shipped out to one specific store. That could be a week, that could be two weeks, that could be a month, that could be two months – that could be as long as it takes, and I can’t back out of the deal.

So, here I am… really pissed off at AT&T’s idea of customer service, and REALLY pissed off at myself.

Apple ATT Lie About iPhone 3G Pricing

What a crock.

If you are not an ATT customer, the iPhone 3G is $199

If you are an existing iPhone user, the iPhone 3G is $199

If you are an Amish Farmer, the iPhone is $199

BUT …. IF YOU ARE A LOYAL ATT CUSTOMER FOR YEARS AND WANT AN IPHONE 3G, the Price is $399.

The Dead Zone: AT&T’s iPhone 3G Coverage Woes

Pumped about those blazing-fast 3G Internet speeds?

Hope you don’t live in beautiful Bozeman, Montana; Burlington, Vermont; or Des Moines, Iowa…

AT&T, I’m Buying An iPhone…But You SUCK!!!

Here’s where it all went wrong…She gets on the phone with AT&T and they said my phone was not active. She said Ma’am. I’m watching text messages come over his phone that you say is not active. It’s an iPhone…how could it not be active. It says Twitter on his screen right now…She then looked at me and asked, What’s twitter?
This is where I think…twitter is that thing I’m going to use to tell the whole freaking world that AT&T sucks right now.

Disgruntled with AT&T

Current AT&T customers, who are not current iPhone users are not eligible for the reduced priced iPhone until their contract expires. I am getting penalized and not able to spend my money on a product I want because it has only been a year since I signed my first AT&T contract.

Just recovering from AT&T Hell..

AT&T someone should be fired for the terrible communication about corporate discounts. Now you have a customer who has to sign back up for his corporate discount and wait another six weeks! This is completely nuts! If it wasn’t for Apple stepping up to the plate AT&T you would have completely lost me as a customer.

Shaming AT&T

If I want the iPhone, I’ll have to pay $200 to break my service contract, which would basically put the cost of the phone at $400.

AT&T iPhone Activation Idiocracy

Because I’ve been such a loyal AT&T customer all these years, I won’t qualify for a fully-subsidized upgrade until October. I could pay an extra $200 to upgrade now, but I cannot justify $200 for not waiting 3 months for a new phone. This is because sometime last February, I got a Cingular 3125 because at that time, my old Motorola’s battery was so terrible at holding a charge that the battery would drain if I used it while it was plugged in. Long story short, I can’t upgrade for awhile unless I want to pay a $200 premium.