Social Network ROI

by Andy Brudtkuhl on August 17, 2007

I left a comment on Zane’s Facebook post that sparked some thoughts which leads to this post.

Is there a measurable ROI for businesses adopting social networks?

I would think this would be something somewhat easy to measure. As an entrepreneur in the web world my currency is not dollars – it is time. This is especially the case for those of us entrepreneurs who have mortgage payments and thus are forced to maintain their cubicle dwellings.

As a result I look into the adoption of new technologies from the eyes of a CIO – using ROI. In my case the investment is rarely money. As a webpreneur (yes, I made up a word) I measure ROI in time as the investment rather than capital. Could the hours it takes to manage the vast array of social networks be better spent in product development, blogging, or managing my brand?

Basically to break it down – I could build a web application in the time many people spend managing Facebook, MySpace, LinkedIn, Twitter, Blogs, etc, etc in a single week. In that I can see a measurable ROI.

So my question to businesses (mostly entrepreneurs) is – Can you provide me with tangible, measurable ROI from your social networking activities?

If you can prove it to me than I may jump on board. Until then I’ll watch the fads from the sideline while I’m building something tangible. And I know most of the responses will be “it’s about networking”. I’m still an active networker without Facebook and Twitter. I have a phone, email, IM and monthly meetings with the brightest people around.

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{ 3 comments… read them below or add one }

George Carson August 17, 2007 at 9:27 am

One of my collagues built a profile on a site called congoo.com and they more or less got our entire office to join. I think these types of sites are useful, you can keep your finger on the pulse of your industry and connect with folks in similar industries, find partners etc. Pretty useful.

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Stephanie August 17, 2007 at 12:36 pm

I read your post on Zane’s blog. Your skepticism of Facebook and other social networking sites resonates with me.

I recently started a Facebook account just to see what all of the hype was about. Thus far, I have been unimpressed.

My thoughts: “Certainly my time could be better used having face-to-face, phone, and/or e-mail conversations. Or blog conversations.”

I’m still weighing the pros and cons – and wondering if I’m missing out on some big secret. If you happen to get any enlightening responses to this post, please do keep me in the loop.

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MyArse September 9, 2007 at 8:37 am

facebook my arse

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