by Andy Brudtkuhl on September 11, 2006
I’m a big fan of Lewis Black’s comedy whether it be on The Daily Show or HBO specials. He gets fed up with a lot things your average person does, ie calling technical support, dealing with dumb clerks and airlines, etc. Fast Company recently interviewed him for ‘The Agonies of Lewis Black‘. Here is an excerpt:
“The beginning of the end” of customer service, Black declares, “was when they took the simplest service of all–’Hi, I need a phone number’–and put a machine in. You’re a phone company, F–KER! I mean, I’m really sorry they divided AT&T and all that, but C’MON! Just tell me, ‘One of our representatives will be with ya in a minute.’ Don’t have this machine that you’re refining and refining until it can guess every voice in America.”
The Agonies of Lewis Black
technorati tags:customer service, lewis black, comedy central
by tjmapes on September 10, 2006
Tomorrow marks the 5 year anniversary of September 11, 2001 or as better known, 9/11. We don’t usually post about things like this but it is just something too large not to. In my life as in many of yours, this is by far the most horrific display of hatred I’ve ever seen. And like many of you, I know and will never forget exactly where I was and what I was doing when this happened. Take a minute today to think about all those who perished that day, thank you.
by Andy Brudtkuhl on September 10, 2006
by Andy Brudtkuhl on September 8, 2006
I wanted to pass along my new favorite podcast to everyone since I just stumbled across it last week. And, I’ve been hooked everyday since. If you are an NPR listener you will get a dose of all the best stories from many of their different shows.
Get it here.
technorati tags:npr, podcast
by Andy Brudtkuhl on September 7, 2006
We are pleased to announce the launch of two of our most recent projects.
You may or may not know but we are working on a few products one of which happens to be a hybrid aggregator of sorts. You will know more very shortly but feel free to sign up for notification. Our first release is a beta proof of concept for one of the many ways to use fresh information. In this case we are using the API that’s in the works to create a completely standalone web application. So, in the spirit of the season (College Football that is – aka greatest sport) we provide to you Get College Football.
Secondly we are pleased to announce the launch of a blog we created for our clients.
We created BigTenGuru for Brian (a guest writer here). It is a wordpress implementation with some custom design and functionality features. We also helped him produce his podcast and show him the ropes in the blogosphere and podcasting.
From Brian:
BigTenGuru.Com, created by Brian Kaldenberg, is designed to help college football gamblers win close to 65% of their picks. The experts at BigTenGuru.Com specialize in one conference, the Big Ten, and they spend countless hours each week analyzing game tape, statistics, and intangibles. BigTenGuru.Com has created a formula that uses over 28 variables to assist them with the pick advice.
Check BigTenGuru.Com every Thursday morning for the weekend’s picks and analysis. They will also be having a weekly podcast that will be available for download every Thursday morning. Make this year a great year and start gambling using BigTenGuru.Com’s free wagering advice.
So check out Brian’s Big Ten Guru, subscribe to his feed and podcast, and enjoy. And keep yourself up to date on college football news at Get College Football. If you have a college football related feed or have one you read all the time, please feel free to submit it to us to add to the aggregator. Also, stay tuned for Fresh Information.
