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Futile Communication

April 21, 2006 by Andy Brudtkuhl  - Leave A Comment

An old classic brought to life…

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How the customer explained it


How the project leader understood it


How the engineer designed it


How the programmer wrote it


How the sales executive described it


How the project was documented


What operations installed


How the customer was billed


How the helpdesk supported it


What the customer really needed

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